Imagine a world in which your company’s approach to customer success was exactly as you wanted it to be.

Get that picture clear in your mind.

Now ask yourself what can I do today to move us closer to that world?

What can I do tomorrow?

Who do I need to enlist/persuade/work with to get us there?

Get started.

Work at making progress daily/weekly. Whatever suits your schedule.

Look back in  3 months and see how far you’ve come.

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